title:
Android Screen Rotation
(Post creation time:
Monday, November 1st, 2021 02:11 AM
)
1022 Views
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fullmponyeah
Active Level 1
Model: Samsung Galaxy Tab A8 (SM-T295)
Issue:
Screen rotation is not fully working after updating software
Before, I am able to rotate my screen in every sides, but now, when I set my phone upside down, its screen is not rotating anymore
NOTE:
Its Android version before was Android 10
Now after the update, it becomes 11 which introduces some abnormal functionalities e.g. the mounting of SD CARD IS GONE!!!
I tried to reach to samsung support but its kind of like only BOT is answering questions and always throws the same replies which is very much DISAPPOINTING TO SAMSUNG
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SamsungRightCare
Community Manager
Monday, November 1st, 2021 03:28 AM
in
Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH
As per your concern, have you tried doing a 'soft reset'? A Soft Reset DOES NOT delete anything from your mobile phone and causes no loss of information from the device. You need to hold the power button and the volume-down button for roughly 7 seconds. Let go of the buttons once you feel the device vibrate and see the Samsung Galaxy logo on the screen. Your phone will then reboot, and hopefully, start working properly once again. Hope to have helped you. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe and have a nice day ahead!
fullmponyeah
Active Level 1
Monday, November 1st, 2021 10:51 AM
in
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jamesrred
Expert Level 1
Monday, November 1st, 2021 04:44 AM
in
Regarding the mounting of SD card in Android 11, have you tried going to Device Care - Storage - Thee Dot Menu - Advanced- SD Card? The unmount option is there.
fullmponyeah
Active Level 1
Monday, November 1st, 2021 10:48 AM
in
Well, it works on the default applications of samsung, but other apps are not anymore the same than it was on android 10
The soft reset also did not fix this
Before it upgraded to android 11, all applications regardless if default apps or not, I was able to rotate my screen upside down.
But now, its not so convenient
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fullmponyeah
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Monday, November 1st, 2021 10:53 AM
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