title:

WiFi Calling

(Post creation time:  

Sunday, April 9th, 2023 03:17 PM

)

1300 Views

B

last edited

 

Sunday, April 9th, 2023 03:17 PM

 

in

 
My WiFi calling suddenly stopped working. I don't if it's with the device or with my carrier. I noticed I'm not getting the VoWiFi icon after I visited a globe store the other day. 
    • K

      Khaled75

      Expert Level 5

      Sunday, April 9th, 2023 03:34 PM

       

      in

       
      What phone are you using? Did it happen after an update?
      B

      Sunday, April 9th, 2023 04:37 PM

       

      in

       
      Yes. I have been using it even with my previous phones. It's just weird that it stopped working and I don't understand if it is with the network or my device. It's somehow frustrating since we don't have signal inside our house reason why I'm VoWiFi dependent when at home.

      0 likes

      K

      Khaled75

      Expert Level 5

      Sunday, April 9th, 2023 05:32 PM

       

      in

       
      Then it might be your device.

      0 likes

      H

      hitman09

      Active Level 1

      Friday, December 29th, 2023 09:48 PM

       

      in

       
      Yes.please call

      0 likes

    • T

      Monday, April 10th, 2023 03:14 AM

       

      in

       

      Hello bagol1209,

      How is your device now? Are Wi-Fi calls still not working? 

      I feel your unpleasant experience and understand it. In order to have your device assessed by a competent Samsung engineer and technician, I highly recommend that you book an appointment with the Samsung Members app as follows:

      Support > Book an appointment to set one.

       

      For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

      https://samsung-livechat.sprinklr.com/seao/ph/index.html 

       
       
      Or our Samsung Customer Care direct hotline numbers below.
       
      #GALAXY or #425299 [Mobile Phones & Tablets]
      Available 24/7
       
      1-800-10-7267864 [All Product, Toll Free, PLDT]
      1-800-8-7267864 [All Product, Toll Free, Globe]
      842 221 11 [All Product, Landline]
      Daily (8:00am to 8:00pm)

       

      Stay safe and have a nice day ahead! Thanks for contacting Samsung.

      0 likes

    • M

      maricelkho

      Active Level 1

      Tuesday, April 11th, 2023 04:37 PM

       

      in

       
      I can't receive phone calls and I can't send a message

      0 likes

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