title:
Software update for one ui 5.1
(Post creation time:
Monday, May 1st, 2023 04:25 PM
)
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AU
Anonymous User
Beginner Level 1
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anyone experience struggling update to one ui 5.1 on m12?
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Anonymous User
Beginner Level 1
Monday, May 1st, 2023 04:25 PM
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Khaled75
Expert Level 5
Monday, May 1st, 2023 04:33 PM
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TeamGalaxyRene
Moderator
Tuesday, May 2nd, 2023 04:36 AM
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Hello Charmsan,
Thanks for letting us know your difficulty downloading the latest software update, One UI 5.1, for your beloved Samsung Galaxy M12.
If you are experiencing issues with your Wi-Fi or network on your Samsung Galaxy phone, it's worth resetting your network settings to resolve those issues.
You can quickly reset your Samsung phone's network settings by opening the Settings app and then tapping General Management > Reset > Reset Network Settings > Reset Settings > Reset.
Then, restart your device and update your mobile's device software by following the below step-by-step instructions.
If that doesn't fix the problem, you may submit an error report through the Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Settings/System".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
Or you can call your network service provider in order to find out and alert them to the status of the signal in your coverage area.
Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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Rannselbnz
Beginner Level 3
Sunday, February 15th, 2026 01:41 PM
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Update
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