title:

Sim card error (Solved)

(Post creation time:  

Wednesday, June 29th, 2022 07:37 PM

)

1632 Views

F

FloppaJJS

Active Level 6

last edited

 

Wednesday, June 29th, 2022 07:37 PM

 

in

 
Yeah, Remember this?

image

It has been solved, My sim card customer service called me and said try using another globe sim card on my device but the issue didn't occur. On mine I tried it to like the another globe sim card and they didn't occur. Here's the picture of the sim card.

image


image

What do you see in the images?
The Samsung A32 4G sim card looks pretty difference from the Huawei Y5P.. Should I go to the globe customer service center to repair the metal of the sim card of Samsung A32 (my device)

    • B

      butete

      Expert Level 5

      Wednesday, June 29th, 2022 10:27 PM

       

      in

       
      yes have it replaced and number retained
    • K

      Khaled75

      Expert Level 5

      Thursday, June 30th, 2022 04:14 AM

       

      in

       
      Yes. You need to have it repaired. Does it work on the Huawei Y5P? My SIM card (which is also from a Huawei phone, a Huawei Y7 2019) works on my Galaxy A12.
      F

      FloppaJJS

      Active Level 6

      Friday, July 1st, 2022 02:30 PM

       

      in

       
      Literally Zamboanga

      0 likes

      K

      Khaled75

      Expert Level 5

      Friday, July 1st, 2022 02:37 PM

       

      in

       
      Try replacing the SIM card there.

      0 likes

      F

      FloppaJJS

      Active Level 6

      Friday, July 1st, 2022 02:45 PM

       

      in

       
      Sure I'll check if there is.

      0 likes

    • S

      SamsungRightCare

      Community Manager

      Thursday, June 30th, 2022 10:23 AM

       

      in

       

      Hello, JustinJeevanSaile!

      I'm really glad you've talked to your mobile service provider about this! To compare the two SIM cards you've uploaded here, it seems like your SIM card from your Samsung phone has visibly more scratches than your SIM card from your Huawei phone. You might really need to consider replacing your Samsung phone's SIM card with a new one. But don't worry! You can still keep your current number. Just coordinate with your nearest service center of your mobile service provider regarding this issue.

      0 likes

      F

      FloppaJJS

      Active Level 6

      Friday, July 1st, 2022 01:59 PM

       

      in

       
      Can I fix the metal plate on the service center? Like I have alot of cash stored in my sim card!?

      0 likes

    • E

      Emblode

      Beginner Level 2

      Friday, July 1st, 2022 05:29 AM

       

      in

       
      Sim card unlock network

      0 likes

      K

      Khaled75

      Expert Level 5

      Friday, July 1st, 2022 01:58 PM

       

      in

       
      What?

      0 likes

      K

      Khaled75

      Expert Level 5

      Friday, July 1st, 2022 01:59 PM

       

      in

       
      What is "Sim card unlock network"?

      0 likes

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