title:
Boot Loop help!
(Post creation time:
Wednesday, September 11th, 2024 12:22 PM
)
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butete
Expert Level 5
Wednesday, September 11th, 2024 12:38 PM
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TeamGalaxyDD
Moderator
Thursday, September 12th, 2024 02:34 AM
in
Hey lianaliam,
Please bring your device to a Samsung Service Center immediately for diagnosis and repair for your device.
Let us know if you need further help.
lianaliam
Active Level 1
Friday, September 13th, 2024 05:58 AM
in
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lianaliam
Active Level 1
Friday, September 13th, 2024 05:59 AM
in
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TeamGalaxyDD
Moderator
Monday, September 16th, 2024 03:07 AM
in
Hi lianaliam,
To give a bit of context: motherboards are printed PCBs that have components soldered to them - you could think of components as "hardwired" to the motherboard - making it difficult, if not completely impossible, to repair individual parts when they break.
Boot loops may indicate NAND Flash / eEMC error, essentially corrupting your phone's internal memory. It's likely why the service center suggested to replace the motherboard.
As for data recovery - unfortunately, if you haven't backed up your device to your Samsung Account or Google Drive, you may lose some essential files.
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lianaliam
Active Level 1
Monday, September 16th, 2024 07:52 AM
in
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