title:

App lock

(Post creation time:  

Tuesday, February 21st, 2023 10:22 AM

)

890 Views

YY

y-y

Active Level 3

last edited

 

Tuesday, February 21st, 2023 10:22 AM

 

in

 
I just can't understand why samsung didn't have a app locker... my old phone 2017 (not samsung had a app lock and private files. Why?
    • O

      Obviou_sly

      Active Level 9

      Tuesday, February 21st, 2023 01:12 PM

       

      in

       
      Is it the same as Secure Folder?

      0 likes

      YY

      y-y

      Active Level 3

      Tuesday, February 21st, 2023 01:16 PM

       

      in

       
      It's on the playstore before but I can't find it anymore

      0 likes

      D

      dorefrain

      Active Level 7

      Wednesday, February 22nd, 2023 12:13 AM

       

      in

       
      Try to search in the Galaxy Store.
    • T

      Wednesday, February 22nd, 2023 02:22 AM

       

      in

       

      Hello y-y,

      Thanks for sharing your comments and inquiry about the missing app lock and private files in Samsung Galaxy devices.

      I hope our dear Samsung members' replies were able to satisfy your query.

      You may try Samsung's Secure Folder.

      To learn more, you may click the link below.

      https://www.samsung.com/ph/support/mobile-devices/what-is-a-secure-folder-and-how-to-use-it/ 

       

      For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

      https://samsung-livechat.sprinklr.com/seao/ph/index.html 

       
      Or our Samsung Customer Care direct hotline numbers below.
       
      #GALAXY or #425299 [Mobile Phones & Tablets]
      Available 24/7
       
      1-800-10-7267864 [All Product, Toll Free, PLDT]
      1-800-8-7267864 [All Product, Toll Free, Globe]
      842 221 11 [All Product, Landline]
      Daily (8:00am to 8:00pm)
       
       
      Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
       
      Stay safe and have a nice day ahead! Thanks for contacting Samsung.

       

       

      0 likes

    • D

      dulber

      Expert Level 1

      Wednesday, February 22nd, 2023 07:54 AM

       

      in

       
      Use Secure Folder instead. It's plenty more secure than with just a challenge phrase access control. It also doesn't interfere with banking apps authentication. I just wish it didn't advertise its presence when still locked after your phone restarts. Kinda defeats the purpose of security.

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