title:
voucher code not working
(Post creation time:
Saturday, November 19th, 2022 11:38 AM
)
272 Views
M
markst2000
Beginner Level 2
I purchased a fold 4 back in auguest. It came with a voucher code on a card. The code on the card has never worked and now the code has expired. I called samsung support three times and each time they cut me off and never called me back. I am digusted at samsung customer service. I WILL NEVER BUY SAMSUNG AGAIN
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butete
Expert Level 5
Saturday, November 19th, 2022 12:35 PM
in
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ChristopherJeffrey
Active Level 5
Thursday, November 24th, 2022 09:07 PM
in
At first I would agree that it can get frustrating, but I did see the value of having to use a Samsung device and fully utilizing the members app.
You see, I too encountered an error with the voucher not too long ago, but and to make things worst, when I went to a few Samsung stores, none lf them knew what the voucher code is or if it was legit.
Thankfully I was able to get in touch with them through the members app (which can be found on the image attached), they were able to assist actually and also pointed me to the nearest Samsung store that honored the voucher.
Best to try the text chat via the members app, If having to call doesn't work for you, maybe via text/chat will. 😊
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