title:

VIBRATION NOT WORKING

(Post creation time:  

Saturday, December 11th, 2021 10:29 AM

)

463 Views

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TristanMagbanua

Active Level 3

last edited

 

Saturday, December 11th, 2021 10:29 AM

 

in

 
My Samsung J8 vibration is not working what can i do? Is this technical error 😭 please help me what can i do. 
    • J

      jamesrred

      Expert Level 1

      Saturday, December 11th, 2021 11:30 AM

       

      in

       
      Try diagnosing your device's hardware here in Samsung Members app. Navigate to the Get Help panel and you can see the diagnostic there.
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      TristanMagbanua

      Active Level 3

      Saturday, December 11th, 2021 11:36 AM

       

      in

       
      How???
      J

      jamesrred

      Expert Level 1

      Saturday, December 11th, 2021 12:14 PM

       

      in

       
      Get Help Section located lower right of the Members HomepageScreenshot_20211211-200908_Samsung Members.png
    • S

      SamsungRightCare

      Community Manager

      Sunday, December 12th, 2021 03:54 AM

       

      in

       

      Hey there, Tristan! Season's Greetings! How's your recent Galaxy experience? Were you able to try and follow what your fellow member here suggests? Has it resolved your concern as well? Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM). 😊

      0 likes

    • T

      TeamGalaxyDD

      Moderator

      Monday, December 13th, 2021 08:42 AM

       

      in

       

      Hi TristanMagbanua,

      Have you figured out your issue yet? If not, you can always bring your phone to a Samsung Experience Store.

      Please bring your device to a Samsung Experience Store near you, where our techs can help you out better: https://www.samsung.com/ph/storelocator/

      You may also reach out to us remotely:

      Mobile Devices Hotline:
      #GALAXY (just dial #425299) [Toll Free to all networks]
      (02) 8422-2177 [Standard Landline]
      Available 24/7

      You can likewise send us an email through spr.ly/SamsungPH-Support or engage with us through our Live Chat Support at spr.ly/LiveChatSupport.

      Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subjected for approval).

      0 likes

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