Hey there! Amazing day to you! As for your concern, software/firmware updates may vary/affected by factors such as but not limited to: region, mobile build number, emergency fixes added to such updates, internet/data connection, etc... Still, we request your full patience in regards to your device's updates. Also, you may receive software updates much faster than OTA via installing the SAMSUNG SMART SWITCH on your laptop/pc and be able to transfer files conveniently.
Hope this helps. Be sure to click" ✓ Accept as Solution"when you find an answer that works for you.
TeamGalaxyRene
Moderator
Wednesday, June 23rd, 2021 02:58 AM
in
Hey there! Amazing day to you! As for your concern, software/firmware updates may vary/affected by factors such as but not limited to: region, mobile build number, emergency fixes added to such updates, internet/data connection, etc... Still, we request your full patience in regards to your device's updates. Also, you may receive software updates much faster than OTA via installing the SAMSUNG SMART SWITCH on your laptop/pc and be able to transfer files conveniently.
Hope this helps. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Stay safe. Enjoy the rest of your week. 😊
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