title:

MESSENGER ISSUE

(Post creation time:  

Friday, November 4th, 2022 10:14 AM

)

451 Views

J

Julieyahhh

Active Level 5

last edited

 

Friday, November 4th, 2022 10:14 AM

 

in

 
Hi po... may issue po kasi ako sa messenger ko po sa FB... prang naka matic READ na po yung messages kahit di ko pa naman po na oopen. Na try ko na po mag clear cache pero ganun pa din po. 


    • K

      Khaled75

      Expert Level 5

      Friday, November 4th, 2022 10:27 AM

       

      in

       
      Did you recently updated your phone?

      0 likes

      J

      Julieyahhh

      Active Level 5

      Friday, November 4th, 2022 10:31 AM

       

      in

       
      yes po... android 13 version na po

      0 likes

      K

      Khaled75

      Expert Level 5

      Friday, November 4th, 2022 10:55 AM

       

      in

       
      Try restarting your phone.

      0 likes

    • T

      Friday, November 4th, 2022 11:03 AM

       

      in

       

      Hello Julieyahhh, for sharing your experience and feedback on your Samsung Galaxy phone having issues with Messenger apps.

      You may submit this app error report as follows:

      A) First, ensure that your device is up-to-date with the latest Software updates.

      Settings > About Phone > Software Updates > Download and Install > Follow On-screen instructions.

      B) Report error through Samsung Members apps.

      Step 1. Long press Samsung Members icon on Apps screen and Tap Error reports.

      Step 2.Tap OK on agreement popup for sending system log data.

      Step 3. Select Symptom category. Tap "Application".

      Step 4. Describe problem in detail and SEND.

      Hope this content is helpful and your device's problem gets solved.

      Be sure to click the ACCEPT AS SOLUTION button in your next reply if you are satisfied with the answers here.

      0 likes

    • O

      Obviou_sly

      Active Level 9

      Saturday, November 5th, 2022 04:52 AM

       

      in

       
      Submit error through messenger apps

      0 likes

    • M

      MidoriSora

      Active Level 4

      Thursday, December 8th, 2022 04:07 AM

       

      in

       
      no this is an error on the new update. You cannot use any other fonts except for defaults to show your unread messages in messenger in bold. If course Samsung Support didn't even know about that

      0 likes

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