title:
Galaxy A13
(Post creation time:
Monday, August 1st, 2022 11:04 AM
)
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Selected Answer
SamsungRightCare
Community Manager
Thursday, August 4th, 2022 12:53 AM
in
Hello Angmgaibon11,
We are here to help. Please find below possible reasons and solutions that will take care of the lagging experiences of your Samsung Galaxy device.
Possible Reasons:
1) More Apps running in the background.
2) Storage.
3) Custom Theme & Third-Party Launcher.
4) Software & Apps outdated.
Possible Solutions:
1) Close all the Apps running in the background.
2) Free some Storage space.
3) Remove the Custom Theme and Third Party Launcher.
4) Update the Software & All Apps to the latest Software updates.
5) Please run the Diagnostics from Samsung Members app.
https://www.samsung.com/ph/apps/samsung-members/
a) Open the Samsung Members app on your phone, and then tap the Get help tab.
b) Tap Diagnostics near the top of the screen.
c) Tap on the individual icons to do each test separately or tap Test all to do them all at once.
d) Follow the on-screen instructions to help test your phone's functions.
If the problems persist, please call and/or visit the Samsung Authorized Service Center nearest you by clicking the below link.
https://www.samsung.com/ph/support/
Hope your problem gets solved.
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Khaled75
Expert Level 5
Monday, August 1st, 2022 11:24 AM
in
0 likes
kristoff34
Beginner Level 2
Monday, August 1st, 2022 11:58 AM
in
Khaled75
Expert Level 5
Monday, August 1st, 2022 12:03 PM
in
0 likes
kristoff34
Beginner Level 2
Monday, August 1st, 2022 12:23 PM
in
0 likes
edward_6
Active Level 8
Monday, August 1st, 2022 01:40 PM
in
0 likes
Khaled75
Expert Level 5
Monday, August 1st, 2022 03:38 PM
in
0 likes
summeRamirez
★
Monday, August 1st, 2022 09:16 PM
in
0 likes
SamsungRightCare
Community Manager
Tuesday, August 2nd, 2022 01:05 AM
in
Hello cnon,
We are here to help. Please find below steps.
4) Then, re-start your phone.
Hope your problem got solved.
0 likes
pham_hni
Expert Level 1
Tuesday, August 2nd, 2022 03:28 AM
in
0 likes