title:

Software update heating issue

(Post creation time:  

Thursday, January 27th, 2022 11:49 AM

)

2188 Views

S

somun

Active Level 2

last edited

 

Thursday, January 27th, 2022 11:49 AM

 

in

 
Is it just me or the software update made the phone heat more? I haven't been experiencing this for the past months, but after the update, even when in cold places, my phone overheats.
  • J

    jamesrred

    Expert Level 1

    Thursday, January 27th, 2022 12:31 PM

     

    in

     
    Did you just update? Let it settle for awhile. For me, the temperature's the same with One UI 3.1.
  • D

    dulber

    Expert Level 1

    Thursday, January 27th, 2022 05:02 PM

     

    in

     
    My S21 is f* up now. Keeps over heating and restarting. It startes after the update. First One UI keeps reporting its not responding. Been sending log files to Samsung the whole week almost 10x a day.
  • A

    A_I

    Active Level 7

    Friday, January 28th, 2022 12:34 PM

     

    in

     
    Try clearing system cache and data be sure to back up 1st if it persist contact samsung and get help.

    0 likes

  • E

    elie_r

    Beginner Level 3

    Saturday, February 5th, 2022 06:28 PM

     

    in

     

    i'm having the same problem, i updated a few days ago and since then it gets randomly super hot on the upper part. i'm not even doing anything taxing when it happens, only like Google and Facebook. it was never a problem before. i have a note 10, not a s20 though. 

    V

    Vikas03

    Beginner Level 3

    Saturday, April 16th, 2022 02:39 PM

     

    in

     

    I purchased a brand new phone A52s two days ago and updated it to android 12 and One UI 4.1 and after that, I am facing similar issues of heating during normal use like Instagram and youtube. 

    Y

    younesthepro

    Beginner Level 4

    Friday, July 22nd, 2022 07:38 PM

     

    in

     

    i have the same exact phone and same issues as you.

    0 likes

  • M

    Malster017

    Beginner Level 3

    Tuesday, July 19th, 2022 06:18 PM

     

    in

     

    I am having the same issue with the July 2022 patch.

    0 likes

    S

    SamsungRightCare

    Community Manager

    Tuesday, July 26th, 2022 06:57 AM

     

    in

     

    Hello Malster017,

    Please click below link to know more about heating issues and how to optimize your Samsung Galaxy device in order to avoid heating.

    https://www.samsung.com/ph/support/mobile-devices/my-phone-is-heating-up-is-this-normal/ 

     

    https://www.samsung.com/ph/support/mobile-devices/how-to-optimize-your-smartphones-performance-and-avoid-heating/ 

     

    Hope this helps you out.

    0 likes

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