title:

Green vertical lines on screen

(Post creation time:  

Sunday, December 26th, 2021 06:42 AM

)

1009 Views

M

maryel_b

Beginner Level 2

last edited

 

Sunday, December 26th, 2021 06:42 AM

 

in

 
Is there anyone experiencing green vertical line on screen? After 2 days another line appears. I thought flagship phone will last long 😭
    • B

      butete

      Expert Level 5

      Sunday, December 26th, 2021 07:08 AM

       

      in

       
      sadly this is harware level, better bring it in
      To samsung's service center, to be assessed and checked.

      https://www.samsung.com/ph/support/service-center/

      If you find my comment as a solution to your question. Please click the triple dot and choose "Accept Solution" as a sign. Thanks!
      M

      maryel_b

      Beginner Level 2

      Sunday, December 26th, 2021 07:15 AM

       

      in

       
      One service center refused to covered it because it is already out of warranty. They said the only covered if it was greenish display. 😔😔😔
      I search it on google and some users claim the same issue. Also in youtube comments most of the users of s20 series happen to have line on their screen .
      B

      butete

      Expert Level 5

      Sunday, December 26th, 2021 07:17 AM

       

      in

       
      call the hotline,

      MOBILE: #GALAXY [#425299]
      (02) 8-422-2177 [Standard Landline]
      Available 24/7

      LANDLINE: PLDT Toll-free: 1-800-10-726-7864
      Globe Toll-Free: 1-800-8-726-7864
      Standard Landline : (02)8-422-2111
      Daily (8:00 AM to 8:00 PM)

      Or you can chat support

      LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH


      so they check it further.
    • T

      Sunday, December 26th, 2021 08:11 AM

       

      in

       

      Hey there, Maryel! Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Please give us a call via our toll-free hotlines:

      MOBILE: #GALAXY [#425299]
      (02) 8-422-2177 [Standard Landline]
      Available 24/7

      LANDLINE: PLDT Toll-free: 1-800-10-726-7864
      Globe Toll-Free: 1-800-8-726-7864
      Standard Landline : (02)8-422-2111
      Daily (8:00 AM to 8:00 PM)

      LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

      Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subjected for approval). Hope to have helped you! 🙂

       

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