title:
Green Vertical Line
(Post creation time:
Saturday, April 1st, 2023 12:09 PM
)
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Recently updated my s20+ and right after a faint green line appeared. This happened too last Oct 2021 and was able to have the LCD replaced in Samsung Alabang FOC. Anyone had the same issue? Does Samsung offer another FOC LCD replacement? Its kinda upsetting that this keeps happening to think that our unit is just 3 years old and should still work perfectly fine.
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butete
Expert Level 5
Sunday, April 2nd, 2023 12:25 AM
in
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TeamGalaxyRene
Moderator
Monday, April 3rd, 2023 03:51 AM
in
Hello JLztn,
We are sorry to hear about your experience with the recent updates on your Samsung Galaxy S20+ having issues with the green vertical line on screen, and we apologize for the inconvenience it caused you.
I really understand how you feel, expecting your device to be better after an update but getting different results.
Don't worry, I highly recommend bringing your device to the nearest Samsung Authorized Service Center in your area. Rest assured that it will be further assessed by our competent Samsung engineers and technicians, who will provide suggestions and offer to provide prompt solutions to restore it to optimum performance.
For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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