title:
Decreasing battery when charging
(Post creation time:
Wednesday, November 2nd, 2022 02:11 PM
)
4624 Views
Hello so I am curious as to why my battery percentage is decreasing even when im charging using the authentic 25W adapter of samsung and original cable
My unit is S21 Ultra
So this is when it happens, when I am using mobile data, hotspot, video call simultaneously my charging gets so slow that it would take around 30minutes to add 1% in my battery level but at the same time it could also decrease the battery level while charging when I am using mobile data, hotspot and videocall simultaneously
It decreases but at a slow rate like the charging speed and the consumed power speed rate is fighting each other but the consumed rate is a little higher
Is it normal that the battery percentage decreases when charging
I think it is not normal even if I use mobile data, hotspot, and videp call simultaneously it should still charge and not decrease the battery
By the way my brightness is only at 20%
So while I am writing this I am using mobile data, mobile hotspot, videocall and i am charging, the battery level went down from 64 to 63% it is charging but the battery went down at a slow rate
It only happens when I am simultaneously using things that drain battery fast but I think the 25w charger SHOULD still handle those load but in my case its not.
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Selected Answer
Alver0318
Active Level 1
Wednesday, November 2nd, 2022 04:23 PM
in
0 likes
Bern2Hell
★
Wednesday, November 2nd, 2022 02:58 PM
in
Using data and hotspot alone is already and power consumer. Then you added the video calling feature. 😁
0 likes
Bern2Hell
★
Wednesday, November 2nd, 2022 04:18 PM
in
0 likes
Alver0318
Active Level 1
Wednesday, November 2nd, 2022 04:23 PM
in
Bern2Hell
★
Wednesday, November 2nd, 2022 04:50 PM
in
0 likes
TeamGalaxyRene
Moderator
Thursday, November 3rd, 2022 05:49 AM
in
Thank you, Alver0318, for sharing your battery consumption & depletion experience here, while using your Samsung Galaxy S21 Ultra.
And thanks to our dear Samsung members who were really helpful in providing answers to your inquiry that led to your self-discovery of possible answers.
For more battery charging tips, you may click the link below.
https://www.samsung.com/ph/support/galaxy-battery/charging-tip/
For more assistance, you may contact us on our online Samsung support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
If the problem persists, immediately bring your device to nearest Samsung Authorized Service Center.
https://www.samsung.com/ph/support/service-center/
Hope this content is helpful.
Make sure to click the ACCEPT AS SOLUTION button in your subsequent response, if we have satisfied your inquiry.
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