title:

Cannot make outbound calls

(Post creation time:  

Monday, March 17th, 2025 12:51 AM

)

959 Views

M

me_quien

Beginner Level 2

last edited

 

Monday, March 17th, 2025 12:51 AM

 

in

 
Hello, can did someone experience not being able to make outbound calls?
Its not the sim, used sim to a diff phone outbound calls work. Did check all setting even factory reset settings, but nothing works. 
    • J

      juskojules

      Active Level 8

      Monday, March 17th, 2025 04:32 AM

       

      in

       
      What's the error message?

      0 likes

      M

      me_quien

      Beginner Level 2

      Monday, March 17th, 2025 04:33 AM

       

      in

       
      Your call cannot be connected, please check your phone setting.

      This is the error message

      0 likes

    • J

      juskojules

      Active Level 8

      Monday, March 17th, 2025 04:34 AM

       

      in

       
      Try deactivating the following
      VOLTE
      WIFI Calling

      0 likes

      M

      me_quien

      Beginner Level 2

      Monday, March 17th, 2025 04:35 AM

       

      in

       
      Did that twice, reset factory setting of my phone is my last resort which I did already but nothing works. My sim works with a different device so its not my sim

      0 likes

      J

      juskojules

      Active Level 8

      Monday, March 17th, 2025 04:37 AM

       

      in

       
      ***! That usually works for me, had that issue once! Only once after moving my eSim from S24 Ultra to S25 Ultra, after the single incident, turned it back on and all is working.

      0 likes

      M

      me_quien

      Beginner Level 2

      Monday, March 17th, 2025 04:39 AM

       

      in

       
      This is getting frustrating, this phone is only 3 months old.

      0 likes

    • B

      Tuesday, March 18th, 2025 03:40 AM

       

      in

       
      Where did you buy the phone? Is it network locked? Does it match the sim network you were trying to use? Aside from calling, does other feature work like texting and mobile internet? Also, what device are we looking at?

      0 likes

      M

      me_quien

      Beginner Level 2

      Wednesday, March 19th, 2025 02:56 AM

       

      in

       
      There no problem with using other sim function like receiving calls and even using mobile date. Just outbound call

      0 likes

      M

      me_quien

      Beginner Level 2

      Wednesday, March 19th, 2025 02:57 AM

       

      in

       
      S24 Fe is the unit

      0 likes

      B

      Wednesday, March 19th, 2025 08:22 AM

       

      in

       
      I suggest you try these:

      1. If you have your wifi calling on, turn it off. Go to Settings>Connections>Wi-Fi Calling. Once done, test if you're still unable to do outbound calls.

      2. Reset Mobile Networks. Go to Settings>General management>Reset>Reset mobile network settings. Restart the device then test if it works.

      3. Try a different sim. If issue persist even with a different sim, then you might really want to visit a service center to have your device checked. If the issue does not exist, check with your network provider and confirm if the sim is properly provisioned.

      0 likes

    • M

      me_quien

      Beginner Level 2

      Tuesday, March 18th, 2025 04:08 AM

       

      in

       
      I can call before but after the update I notice I cannot make outbound calls anymore so its definitely not the sim

      0 likes

      D

      DontMe

      Active Level 1

      Wednesday, March 19th, 2025 02:27 AM

       

      in

       
      What specific model? Thanks

      0 likes

    • M

      me_quien

      Beginner Level 2

      Wednesday, March 19th, 2025 02:56 AM

       

      in

       
      S24 Fe

      0 likes

    • J

      juskojules

      Active Level 8

      Thursday, March 27th, 2025 12:19 AM

       

      in

       
      Can you check your Call "Supplementary services" settings? Make sure the "Show your caller ID" is set to "Network Default".

      0 likes

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