title:

Battery drain issue

(Post creation time:  

Friday, December 9th, 2022 01:27 AM

)

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A

Austin15

Active Level 1

last edited

 

Friday, December 9th, 2022 01:27 AM

 

in

 
One ui 5 bought changes in animation and lock screen Customization but the issue with battery remains the same keeping it in 60hz just add 30mins of extra juice from 120hz Samsung have to fix this I hardly get over 4½-5hr screen on time in my s22 plus I have to charge twice a day....... instead of focusing on Customization samsung should focus more on battery optimization with the upcoming updates 
    • T

      Friday, December 9th, 2022 02:54 AM

       

      in

       

      Hello Austin15,

      Thank you for sharing your feedback and experience about the battery issue on your Samsung Galaxy S22+ after the recent updates.

      We appreciate your suggestions and appreciate the time and effort you put in to share your valuable comments. This helps us improve our products, apps, and services towards enhancing your Samsung Galaxy experience.

      You can also submit an error report through Samsung Members app as follows:

      Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

      Step 2. Tap OK on agreement popup to send system log data.

      Step 3. Select Symptom category "Power/Battery/Charging".

      Step 4. Describe the problem in details and SEND.

      How to submit an error report on Samsung Members app? | Samsung PH

      For more assistance, you may contact us on our online Samsung support channels below.

      https://samsung-livechat.sprinklr.com/seao/ph/index.html 

       
      Or contact our Samsung direct hotline numbers below.
       
      #GALAXY or #425299 [Mobile Phones & Tablets]
      Available 24/7
       
      1-800-10-7267864 [All Product, Toll Free, PLDT]
      1-800-8-7267864 [All Product, Toll Free, Globe]
      842 221 11 [All Product, Landline]
      Daily (8:00am to 8:00pm)

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