Volume button and side key button not functioning anymore.

Question

When I update my phone into android 12.the volume button and side key button was not functioning anymore.This is so disgusting and disappointing of the update this is a **bleep** update I thought it's ok to update to android 12 this is not good **bleep** is this. its so annoying.

jamesrred · Accepted Answer

Please run the Diagnostics in Samsung Members App, and check if your volume and power keys are working.

https://www.samsung.com/ph/support/mobile-devices/how-to-use-diagnostics-in-the-samsung-members-app-on-your-galaxy-device/

If not working, this could be a hardware issue. Have your phone checked at the nearest Service Center near you, or call the hotline #GALAXY to voice out your concerns.

https://www.samsung.com/ph/support/service-center/

Khaled75 · Answer

Try diagnosing the buttons. Go to Samsung Members > Get help or Support > Diagnostics or Samsung Members > Diagnostics, and tap Buttons. If it says 'Action required', have your phone checked to a Samsung Service Center near you. If it says it's working fine, go to Settings > General management > Reset > Reset all settings > Reset settings, then tap Reset.

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Volume button and side key button not functioning anymore.

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