‎Video problem on Messenger | Samsung SEAO Community

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Achiever184

Active Level 1

last edited

Thursday, June 20th, 2024 11:14 PM

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I can't play video on messenger, it just turns black screen every time I play it. How to fix the issue?

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butete
Expert Level 5
Thursday, June 20th, 2024 11:31 PM

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Galaxy A
check for updated messenger
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VinceLawrence
Active Level 8
Friday, June 21st, 2024 12:30 AM

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Galaxy A
Try to check Messenger app in Google Play Store if there's an update. If there's no update, go to Settings > Applications > Messenger. Click the storage and clear data it. Sign in your Facebook Account and try to play the video that you want to play. Accept solution if it works.
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Achiever184
Active Level 1
Sunday, June 23rd, 2024 12:47 AM

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Galaxy A
I tried the facebook lite but the problem still exists. What do you think is the problem? Device?
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VinceLawrence
Active Level 8
Sunday, June 23rd, 2024 01:23 PM

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Galaxy A
Maybe it's the video.
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Khaled75
Expert Level 5
Sunday, June 23rd, 2024 01:53 PM

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Galaxy A
Try restarting your phone.
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