‎Type C cable issues | Samsung SEAO Community

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sanjig

Active Level 1

last edited

Wednesday, April 7th, 2021 07:54 AM

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When I used the original type C cable for my A50s, it worked, but when I used any other type C cable, it didn't work. Do I have to update my phone or what? Any ideas? Thank you!

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Thaddeus47
Active Level 7
Wednesday, April 7th, 2021 05:17 PM

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Galaxy A
The non original cable might be defective. I have other type C cables but not cheap ones and they work fine.
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sanjig
Active Level 1
Wednesday, April 7th, 2021 05:22 PM

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Galaxy A
I have used other type C, It's not cheap but still didn't work
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Thaddeus47
Active Level 7
Wednesday, April 7th, 2021 06:23 PM

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Galaxy A
Why don't you test the non original USB C cable on another phone to test.
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sanjig
Active Level 1
Wednesday, April 7th, 2021 10:11 PM

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Galaxy A
The type C cable is working with other phone but not on my Samsung A50s
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TeamGalaxyRuss
Moderator
Thursday, April 8th, 2021 03:54 AM

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Galaxy A

Good day! Sorry for the inconvenience. You may call on Samsung hotline, just dial #GALAXY (#425299)

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sanjig
Active Level 1
Thursday, April 8th, 2021 07:04 AM

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Galaxy A
I already reached out to samsung live support, they didn't even know what's the reason behind. They just advised me to visit nearest technician. I hope the root cause will be determined and addressed soon.
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title:

Type C cable issues

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