‎Security and Privacy toggle missing

A

ANDRĒ

Active Level 7

last edited

Monday, January 2nd, 2023 11:48 AM

in

Galaxy A

Hi samsung my security and privacy toggle are missing in my shortcuts

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O
Obviou_sly
Active Level 9
Monday, January 2nd, 2023 01:48 PM

in

Galaxy A
It's combine now under new One UI 5.0.
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O
Obviou_sly
Active Level 9
Monday, January 2nd, 2023 01:48 PM

in

Galaxy A
Check settings Security and Privacy.
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T
TeamGalaxyRene
Moderator
Tuesday, January 3rd, 2023 02:39 AM

in

Galaxy A
Hello ANDRE,

Sorry to hear that, about your experience with your Samsung Galaxy device having issues of missing Security and Privacy toggle shortcuts and we apologize for the inconvenience it caused you.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Step 4. Reset your device.

Submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Settings/System".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html

https://www.samsung.com/ph/support/contact/#onlinesupport

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Security and Privacy toggle missing

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