title:

Samsung A10s One UI Core 2 Failed Software Update

(Post creation time:  

Thursday, April 23rd, 2020 01:00 AM

)

3492 Views

D

Dominicus

Active Level 2

last edited

 

Thursday, April 23rd, 2020 01:00 AM

 

in

 

Hi, I wonder if you can help me. I just received a software update on my Samsung Galaxy A10s 3 days ago an I tried to download it for 5 times already however it always says "FAILED TO UPDATE SOFTWARE". Second thing is it took more than 12 hours to download it which is quite frustrating. I just check the latest news here which says that the One UI Core 2.0 for Samsung A10s it will be available on May 2020. Could it be the reason why I can't download the new UI core 2.0 software update since its still April 2020 or do I need to wait until May 2020 before downloading the new UI Core 2.0 update? 

    • J

      JKit

      Active Level 4

      Thursday, April 23rd, 2020 02:10 AM

       

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      The fact that it took about 12 hours to download, I think you would need a stronger internet connection especially the last few updates were really heavy

      R

      Reesch

      Expert Level 5

      Thursday, April 23rd, 2020 02:45 AM

       

      in

       
      I agree with you. I'm using Samsung Galaxy A70 and got the updates but failed on the first try because I have downloaded the updates in the morning in which internet here in the Philippines is at its weakest. So I tried downloading it in the evening around 11pm to dawn and I installed it successfully. 😇
    • D

      Dominicus

      Active Level 2

      Thursday, April 23rd, 2020 02:46 AM

       

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      Yeah it's quite heavy. Tried downloading it around 3am it took an hour but still the same.
      R

      Reesch

      Expert Level 5

      Thursday, April 23rd, 2020 02:51 AM

       

      in

       
      Take a break. Wait until it officially launch.

      0 likes

    • K

      Kurisuchan

      Active Level 4

      Thursday, April 23rd, 2020 02:53 AM

       

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      Please do not pause it. That's my problem when I update my a10s. Took me 2x to update and on the 3rd try, it download successfully without pausing. Hope it works

      0 likes

      D

      Dominicus

      Active Level 2

      Thursday, April 23rd, 2020 03:37 AM

       

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      Did you use Wifi or mobile data to download the update?

      0 likes

    • K

      Kurisuchan

      Active Level 4

      Thursday, April 23rd, 2020 04:07 AM

       

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      ^I use mobile data sir. My carrier is Globe Telecom 🙂
    • S

      S4msungA1O

      Active Level 1

      Thursday, April 23rd, 2020 05:50 AM

       

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      Maybe your out of storage?

      0 likes

      D

      Dominicus

      Active Level 2

      Thursday, April 23rd, 2020 10:13 AM

       

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      No, I'm not. I made sure that I have enough memory before trying to download the software update and besides I only have few installed apps on my phone.

      0 likes

    • A

      atwood10

      Beginner Level 4

      Sunday, May 3rd, 2020 05:34 AM

       

      in

       
      that's happened to me to
      you just need to do is when it is downloading don't leave just stay on the page what you call it just that and really wait until it's done

      0 likes

    • A

      atwood10

      Beginner Level 4

      Sunday, May 3rd, 2020 05:37 AM

       

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      just stay on what you see on photo

      0 likes

      S

      Sharjeel16

      Beginner Level 2

      Monday, August 16th, 2021 12:19 PM

       

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      I have downloaded the update. However, when it starts installing the update and percentage reaches 100%, the device switches off and then never turns on. Have you faced such situation? If not, how long did it take to finish installation process after downloading the system update on your device? 

      Thanks in advance.

      0 likes

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