‎CONNECTIVITY ISSUES CONTINUE TO PERSIST

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gerldorable

Active Level 2

last edited

Wednesday, February 17th, 2021 01:21 AM

in

Galaxy A

Hi. I never thought after a week my phone restored the same issue by itself, will come back again.

My wifi, bluetooth and hotspot is acting up again. JUST LIKE THE LAST TIME 😞 But it was resolved. And then again today, minutes away, I experienced the same issue again.

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Thaddeus47
Active Level 7
Wednesday, February 17th, 2021 06:28 AM

in

Galaxy A
Bring your phone to a service center. Before doing that, give their call center a call so you can set up an appointment and have a ticket number for the issue.

EDIT: Also try to use the help button on the bottom of the samsung members app. You can send an email to them as well.
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gerldorable
Active Level 2
Wednesday, February 17th, 2021 06:52 AM

in

Galaxy A
thank u 🤍
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Trixxie95
Active Level 1
Wednesday, February 17th, 2021 08:19 AM

in

Galaxy A
You can try to Reset the Network Settings by going to Settings app then look for General Management > Reset > Reset Network Settings.
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gerldorable
Active Level 2
Wednesday, February 17th, 2021 09:23 AM

in

Galaxy A
i have already. it didn't help either
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Trixxie95
Active Level 1
Wednesday, February 17th, 2021 10:00 AM

in

Galaxy A
Try restarting your phone. Or do a soft reboot.
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RawAndReal
Active Level 10
Thursday, February 18th, 2021 10:15 AM

in

Galaxy A
or maybe try using your phone in safe mode? see if any app is causing the connectivity issues.

title:

CONNECTIVITY ISSUES CONTINUE TO PERSIST

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