title:

Camera Problem - Flash Mode not working

(Post creation time:  

Saturday, February 18th, 2023 09:48 AM

)

1606 Views

J

JLMamon

Expert Level 1

last edited

 

Saturday, February 18th, 2023 09:48 AM

 

in

 
I tried to take a pic with Flash mode on but it doesn't Flash when I took a pic.. I tried few shots but the Flash mode is not working.. I tried to turned on the Flashlight and it light up normally.. I tried to clear cache and reset the camera app but still doesn't work.. I didn't get an update on my phone yet.. I will try to restart my phone if it fix.. Otherwise, I don't know..
  • J

    JLMamon

    Expert Level 1

    Saturday, February 18th, 2023 10:03 AM

     

    in

     
    Update: I just restart my phone and I think it fixed.. Flash mode is working properly now..
    B

    butete

    Expert Level 5

    Saturday, February 18th, 2023 12:51 PM

     

    in

     
    great its fixed
  • T

    Monday, February 20th, 2023 08:01 AM

     

    in

     

    Hello JLMamon,

    Thanks for sharing your experience with your Samsung Galaxy A12, which initially had issues with camera flash mode not working, but after trying out all the available do-it-yourself steps, you were able to fix it with a phone restart.

     

    For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

    https://samsung-livechat.sprinklr.com/seao/ph/index.html 

     
    Or our Samsung Customer Care direct hotline numbers below.
     
    #GALAXY or #425299 [Mobile Phones & Tablets]
    Available 24/7
     
    1-800-10-7267864 [All Product, Toll Free, PLDT]
    1-800-8-7267864 [All Product, Toll Free, Globe]
    842 221 11 [All Product, Landline]
    Daily (8:00am to 8:00pm)
     
     
    Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
     
    Stay safe and have a nice day ahead! Thanks for contacting Samsung.

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