‎camera failed | Samsung SEAO Community

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janoe

Active Level 1

last edited

Monday, March 8th, 2021 06:30 PM

in

Hi my samsung a80s camera has been having a problem just recently, when i open the camera app the rear cam seems to be working fine, but when i try to flip to the front cam it turns black and it says camera failed, so i tried to restart my phone and then the camera turns to normal again, but when i try to use the front cam it always turns into camera failed, huhu pls help :). Ty

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R
RawAndReal
Active Level 10
Tuesday, March 9th, 2021 12:13 AM

in

Galaxy A
sorry to hear about this. i suggest calling remote support via Smart Tutor so they can take a look at it but it does seem like you need to bring it to a service center. did anything happen to your phone recently? like maybe it got bumped or accidentally fell?
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janoe
Active Level 1
Tuesday, March 9th, 2021 12:34 AM

in

Galaxy A
nothing serious really happened to my camera it just turned into crap, but i will try to use smart tutor to see if they can try to fix it 😕
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J
janoe
Active Level 1
Monday, March 8th, 2021 06:35 PM

in

Galaxy A
also when i try to press the buttons in the camera app it doesnt respond it just stays there like idk what to do :(
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H
hbeeee
Active Level 1
Sunday, April 11th, 2021 07:25 AM

in

Galaxy A
Hi, janoe

I'm experiencing exactly the same issue with my galaxy a12, I just want to ask if you already have your issue fixed? Is your camera working properly again, if so, how did you fix it? :<<
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janoe
Active Level 1
Sunday, April 11th, 2021 08:56 AM

in

Galaxy A
sorry but still my phone hasnt been fixed yet :(
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camera failed

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