‎Camera contrast | Samsung SEAO Community

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siddy22

Active Level 3

last edited

Monday, July 5th, 2021 12:56 PM

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Gosh! Honestly I love samsung and I'm a big fan that's why i chose this phone. At first I really love the overall performance especially the camera both rear and front but gosh after the software update the camera looks ugly. The rear and front camera is exaggerated in contrast and i'm look like a ghost in the picture, i look like a cartoon ghost because of its contrast, pls fix this.. I only use snapchat and insta as my main camera now. The camera of samsung itself I didn't use it anymore because the more i used it gosh the more i hate it.. plss fix this samsung☹

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TeamGalaxyRene
Moderator
Friday, May 28th, 2021 03:02 AM

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Galaxy A
Hey there! Amazing day! May we just confirm if the camera output makes you TOO LIGHT or TOO DARK?

Please perform the following steps to resolve the issue:
1- Camera > Settings of camera > Reset of camera settings.
2- Settings > apps > tap on 3 dots > show system apps > camera > storage > clear cache.
3- Set the high camera resolution (Open camera > on the top of the screen ratio option is available (next to the timer option) > select 3:4 H for higher resolution).

4-Turn on the Auto Flash (If Available in the Device).
5- Check for the latest device O/S (Settings > Software Update > Download updates manually).

For further assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM)

Hope this helps! Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Thank you and stay safe. 😊
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jamesrred
Expert Level 1
Friday, May 28th, 2021 04:36 AM

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Galaxy A
Technically, the stock Samsung Camera app is more reliable in taking pictures directly compared to what you're using which you said is IG and SC. IG and SC just screenshots the camera viewfinder, so quality is degraded. Well unless you're using those filters provided in SC and IG, I can't blame you why you like them more.
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siddy22
Active Level 3
Friday, May 28th, 2021 05:04 AM

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Galaxy A
I mean the real look of a picture ruin by its exaggerated in contrasts. It look so different from the natural image. Its like it is edited already.The quality of the camera when i bought it is more presentable and stunning but now. I know that it affect by the update. I hope they fix this.
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jamesrred
Expert Level 1
Saturday, May 29th, 2021 02:48 AM

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Galaxy A
If that's the case, then send some error report to Samsung and tell them the details about how the image results changed from back then.
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alharban
Beginner Level 3
Wednesday, April 10th, 2024 01:47 AM

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Galaxy A
Totally agree. I faces the same issue. Please Samsung fix it!
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Camera contrast

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