title:
Quick Share
(Post creation time:
Monday, October 14th, 2024 04:25 AM
)
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Can anyone access quick Share without me knowing? Always strange things going on with these new Samsung's. I think I have settings correct. Never have any luck or replies from "Contact Us" about anything from Samsung since December 2023.
Text chat just goes in circles ONLY ASKING QUESTIONS AND NEVER ANSWER,,,,,, ALWAYS ANSWER MY QUESTION WITH A TOTALLY DIFFERENT QUESTION.
Obviously IA, cut me off / disconnect while I'm still typing and/or their replies (as stated NOTHING to do with what I was typing) are in 1 second and 10 times longer than what takes me to type in 5 minutes with 1 thumb 👍
TIA
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MalouJJ
Active Level 1
Monday, October 14th, 2024 05:17 AM
in
Take me 10 minutes to even find my question after I sent it. How do I find it in a couple of hours again?
Can't seem to follow myself. I thought to try community since SAMSUNG never reply to help or feedback AT ALL SINCE DECEMBER 2023 TO MANY ISSUES, APART FROM 1 TELLING ME IT MUST BE OLD PHONE AND DUST FROM MY POCKET WHY THE CHARGING CABLE DIDN'T WORK, WHEN I CLEARLY SAID HAD JUST UNPACKING AND FINISHED THE SETTING UP USING CABLE FROM 3 YEAR OLD PHONE.
2 HOURS BACK TO RETAILER TOLD I HAVE TO CONTACT SAMSUNG DIRECTLY, I SHOWED THEM MY MESSAGE, NOW 11 MONTHS AGO FOR THAT ISSUE (1 WEEK LATER JUST PURCHASED A NEW CABLE)
But seriously I've had Samsung phones and tablets since very beginning of Samsung. Now have A5x2 S23 Ultra phone+ S8 Ultra Tablet
+ x2 S8 Tablets
x2 S24 ULTRA Phone's+ x2 Ultra Tablet
X2 S9 Plus Tablets
Can't believe the TOTAL IGNORING and 1 reply ONLY telling me it's my fault WITHOUT EVEN READING PROPERLY. OR REPLIES SAYING THAT I AM CONTACTING WRONG PLACE ( I'm in contacts with a problem and it says if need more help contact us {in blue as a link} Same in messages or gallery or apps or whatever, {I follow their system and prompts, what am I doing wrong} other people same issues) I've tried calling and get very noisy place in the Philippines and get totally dismissed (yes that's right the cable I was told to go back to the retailer, I said I did that and was told to go straight to you and didn't have time and purchased one myself, and was 3 months ago and 2 hours of my time and petrol and parking, I was cut off. Call back for another major problem months later. Repeat, Repeat, Repeat.
Seriously the money and time would be at least double the minimum wage in New Zealand
If I had all the time given back to me just 10% of that time would then be straight to the NZ "Fair Trading Act" & the NZ "Consumers Act" with full reimbursement + More.
Surely with that many products all with issues can't be a coincidence and I can't be the only 1 in NZ or the world getting run around in circles and ignored or TOLD OFF THAT I SHOULDN'T USE THE " CONTACT US " So many updates and it's still there too in every place in the phone
Thinking this December will be converting to APPLE, when I did way back for iphone 3 but very quickly back to Android for work purposes and yes Samsung wasn't even born yet at that time
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