title:

Samsung Washing Machine

(Post creation time:  

Saturday, October 10th, 2026 01:02 AM

)

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Z

Zumaidi

Active Level 9

last edited

 

Saturday, October 10th, 2026 01:02 AM

 

in

 
Can't dispense softener. How to solve? 
    • S

      scinex

      Expert Level 5

      Saturday, October 10th, 2026 02:41 AM

       

      in

       
      You put softener on its dedicated slot, right?
      Normally there are two solenoids that controls water going to the tub, one for liquid soap and the other one is for softener.
      So my hunch is solenoid for softener is faulty.
      Z

      Zumaidi

      Active Level 9

      Saturday, October 10th, 2026 12:07 PM

       

      in

       
      Tq. Can it be repaired?

      0 likes

      S

      scinex

      Expert Level 5

      Saturday, October 10th, 2026 12:29 PM

       

      in

       
      Just replace with a new solenoid valve. Cost is below than 50 if you DIY, but if you refer to a repair technician, it'll be few hundreds including service charge normally.

      Of course, my explanation is based on my experience. Issue might be caused by something else as well.
      All the best. 1791635264921.jpg

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