note 10 plus

did you bought phone from Malaysia?

but brother according to Samsung Malaysian notice Note 10+ has already been upgraded to Android 10 in December 19

yup for sme set malaysia not for sg set bro..dont know when singapore samsung will release it..huh

back up your files using smartswitch app on laptop, factory reset your phone and use Malaysian simcard as your default network...hopefully that'll do the trick...but a lot of works, hahaha..

...did it to my note 9 yesterday which was previously on beta version from UK line. After I joined the beta update last December, I factory reset my phone and register it with Malaysian Sim card. Since then I didn't receive any further updates for the beta version, neither I received any updates for the stable release even though the official One UI 2.0 has been rolling out since mid-January in Malaysia. The beta version was kinda unstable, the security patch level was outdated (still of 1 December 2019) and I got stuck to it. So, I contacted the Customer Services but they couldn't help me out but only suggested me to send my phone to the Service Centre—which I didn't wanna do that...So, I backed up my files to my laptop via Smartswitch app/software & online, then I factory reset my note 9 and re-registered it back to UK line using my UK simcard. Then, I checked for the software updates manually, VOILA, I received 3 further updates for the beta releases and finally the Official software update of One UI 2.0 stable release...After that, I factory reset my phone again, and change my default network to Malaysia line using my Malaysia Sim card. Now, my phone is running One UI 2.0 with security patch level of 1 January 2020.

**So I believe this could do the trick for you too. It might worth a try if you really wanna get that update real fast.

Bought it from Malaysia before I brought it to the UK as I stayed there last year. But now I'm back in Malaysia. I was able to join the beta programme for the One UI 2.0 since I was in the UK at that time. But after I came back to Malaysia, I had to factory reset my phone because I needed to install some local apps which were not available in the UK playstore. Hence, I experienced the update problems for the beta version. Luckily, I tried that method, and it finally got fixed.

**I believe it has something to do with the region network since Malaysia never participates in beta programme. So, any sim cards from different country might give you an access for the update if that country has already received the official update from Samsung.

you need to update manually, yes you can update without losing your data. search for Singapore firmware in sammobile and download it

in sammobile still same with mine now..maybe by this month singapore samsung will release update,as i chat wif them will release by batch this month..h