title:

note 10 plus heat up

(Post creation time:  

Thursday, April 16th, 2020 04:43 PM

)

348 Views

P

Pipid

Active Level 1

last edited

 

Thursday, April 16th, 2020 04:43 PM

 

in

 
After latest update, Note 10 plus heat up after 5 mins of web browsing.
    • T

      TommyOliver

      Active Level 7

      Thursday, April 16th, 2020 08:11 PM

       

      in

       

      clear your background apps...

    • W

      Whysoserious

      Active Level 7

      Friday, April 17th, 2020 04:18 AM

       

      in

       
      stop unnecessary feature and try interactive check.
    • M

      MOD_2

      Active Level 10

      Friday, April 17th, 2020 09:16 AM

       

      in

       

      Dear Pipid,

       

      This is Moderator from Samsung Members Community.

      This phenomenon is normal and is simply due to the device's CPU activity. When running multiple apps, the CPU processes more tasks and as a result, additional heat is given off.

       

      Reasons your phone warms up:

      • Exposed to Extreme Heat

      • Blocked Ventilation 
      • Poor Signal Strength
      • Charging the battery with a damaged USB cable 

       

      Please try below tips:

      • Keep the device updated with the latest software. 

      • Remove the phone’s case

      • Move it from direct sunlight

      • Reduce the display brightness

      • Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. 
      • Close apps that increase battery consumption or that run in the background when not in use. 
      • Delete unnecessary files or unused apps. 

       

       

      Once you’ve done this, try the following to avoid further overheats:

      • Use Battery Saver mode

      • Clean up your phone to remove junk files

      • Reduce Wi-Fi, Bluetooth, and GPS use unless needed

       

       

      Thank you.

    • P

      Pipid

      Active Level 1

      Friday, April 17th, 2020 10:41 AM

       

      in

       
      Ok. thanks all. Will try all of the solution.

      0 likes

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