title:
Ghost touch on Note 10 Plus after major update
(Post creation time:
Thursday, January 21st, 2021 06:23 AM
)
13877 Views
T
TFQ
Active Level 1
Hi everyone.
Any Galaxy Note 10 plus owner experiencing ghost touch after major update UI 3.0?
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MOD_2
Active Level 10
Thursday, January 21st, 2021 07:18 AM
in
Dear TFQ,
This is Samsung Members Moderator.
Please perform the below mentioned steps to resolve the issue:
Settings > Display > Accidental touch protection > Enable.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you and stay safe.
0 likes
TFQ
Active Level 1
Thursday, January 21st, 2021 07:22 AM
in
MOD_2
Active Level 10
Monday, January 25th, 2021 02:43 AM
in
Dear TFQ,
Good day,
We do understand your concern and this is Moderator from Samsung members,
could you please try to enter safe mode ?
If the ghost touch does not occur with the device in safe mode then there is a third-party app causing this. You may have to delete your third-party apps one by one until you find the one causing the issue.
However, if the issues occur in safe mode, you might request a D2D checking as well.
Thank you.
MOD_2
Active Level 10
Monday, January 25th, 2021 02:45 AM
in
Dear KH tan,
This is moderator from Samsung Members.
We heard your feedback, please let us know more to further assist you.
Thank you.
khtannnnnnnnnn
Expert Level 5
Thursday, April 1st, 2021 06:34 AM
in
Now my phone Note 10 Lite also serious ghost touch issue cant even type with the keyboard...
davcheong
Active Level 4
Tuesday, January 26th, 2021 04:17 PM
in
Samsung_OASli0n
Beginner Level 2
Saturday, January 30th, 2021 02:12 PM
in
I'm having the same problem after latest update. This ghost touch problem getting worst. Btw, I have entered safe mode, and also I have no 3rd party apps on my note 10 plus. Please assist. Thank you
MOD_2
Active Level 10
Tuesday, February 2nd, 2021 01:43 AM
in
Dear Samsung_OASli0n
This is moderator from Samsung Members.
If you already tried the safe mode and no 3rd party apps in your phone,
You might request a D2D checking ,
our Samsung Customer Services will
arrange pick up from your house for further checking.
*Terms and condition applied.
Thank you.
Danielhos
Beginner Level 2
Friday, April 2nd, 2021 03:53 AM
in
Hey mate, just so you know I've had the same issue and I've yet to find a solution. If you find a resolution that fixes it, please post which suggestion worked. Cheers
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rohanthomas83
Beginner Level 3
Friday, April 23rd, 2021 12:10 PM
in
Yes I am experiencing the ghost touches almost everyday @ 15 times.
Is your problem solved?
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Anonymous User
Beginner Level 1
Sunday, May 23rd, 2021 08:59 AM
in
I also have ghost touch problem after update my galaxy note 10+ to android 11.
When in android 10, there isn't any ghost touch problem.
I have already done delete wipe partition cache, soft reset, and try safe mode. And nothing solve the ghost touch problem.
Please I need a solution. It is very annoying.
Thx
Gbhagtanj
Beginner Level 2
Friday, May 28th, 2021 06:37 PM
in
Even I am facing Ghost touch issue since few weeks. Initially thought to be hardware problem. But after looking in the community it looks like UI issue.
Anyone has managed to get any solution?
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MarkLeeKahMeng
Active Level 1
Wednesday, June 2nd, 2021 09:41 AM
in
So my phone was updated with the latest update in April but the ghost touch literally started today at the corner top of the screen and is constant. I had to use stylus to do any form of touch. Even after going into safe mode, it was still the same. I did not drop the phone recently and I have a protective case. My solution for now was to turn off Touch sensitivity and it now feels ok. I think the issue is still there coz sometimes I had to touch something twice before there is an action
davidberggg
Beginner Level 3
Friday, June 18th, 2021 01:26 PM
in
I have the identical issue with my Note10+. It is super annoying. Love my Note10+ since day one and have had zero issues until this happened. Hope it can be fixed by a software update!
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khánhnbd
Beginner Level 3
Sunday, June 27th, 2021 05:33 AM
in
This is my problem for "ghost touch", it doesn't happen if the screen is off (because i enable double tap to wake the screen). The temporary solution is press the power button and use face unlock. Hope this is fixed in the next update.
0 likes
johnatvt
Beginner Level 2
Saturday, February 5th, 2022 03:36 AM
in
Wow it's amazing. I have the same issue and the location is just about where you are having issues.
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Aydinozdemir
Beginner Level 2
Sunday, February 13th, 2022 02:44 PM
in
Exactly same problem with me after last update
0 likes
Aydinozdemir
Beginner Level 2
Sunday, February 13th, 2022 09:21 PM
in
This same area where I observe phantom taps corresponds to sim1 card just beneath the screen. I removed the Sim card that falls behind that area. Will be watching...
0 likes