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my files error
(Fecha y hora de creación de la publicación:
28-06-2017 11:46 PM
)
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Mike_
Expert Level 1
30-06-2017 10:41 PM
en
When updating a device to a new version of Android, this type of problems can be presented, it is advisable to restart the device to factory settings to ensure that the error is corrected, first make a backup through the application of Smart Switch from the same phone by means of an SD card or by downloading the program to a computer from this link: http://www.samsung.com/mx/support/smartswitch/, after making the backup, enter Settings> General Administration> Reset> Reset to Default, to reset the phone.
Regards!
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