‎S21 Ultra Random restarts | Samsung Members Community

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RavishaHeshan

Active Level 4

last edited

09-26-2021 04:05 PM

in

Galaxy S

Does anyone else experience random restarts of s21 ultra like me?

Sometimes it happens once a month, but sometimes twice a week 😕

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Dr_Sadesh_Abey
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09-26-2021 05:20 PM

in

Galaxy S
Sorry about that. But the factory reset might actually help. If you have a big enough USB storage device, you can easily backup practically everything to it using the smart switch app's sd card backup option
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Dr_Sadesh_Abey
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09-26-2021 04:45 PM

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Galaxy S
These aren't automations right? There might be apps triggering it or something specific. A factory reset would always help, but that requires a backing up of all ur stuff
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Dr_Sadesh_Abey
★
09-26-2021 05:27 PM

in

Galaxy S
Check my latest reply also. Might help
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RavishaHeshan
Active Level 4
09-26-2021 05:34 PM

in

Galaxy S
Thing is like I said since the issue is random, I have to leave phone in safe mode for days or weeks to check if it still happens. It's not frequent for me like other guys posted on Samsung forums. So unfortunately that option is not practical for my situation 😕
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Dr_Sadesh_Abey
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09-26-2021 05:44 PM

in

Galaxy S
Oh yeah i forgot about that, makes sense in your case. I suppose factory resetting might help then. Good luck!
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azardeen_28
Active Level 6
09-27-2021 03:46 AM

in

Galaxy S
Have you checked your mobile on safe mode??
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RavishaHeshan
Active Level 4
09-27-2021 03:07 PM

in

Galaxy S
It's not possible for me since restart happens in days or weeks time interval. Basically to check whether it happens in safe mode also, I have to leave the phone in safe mode for at least 2 days
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azardeen_28
Active Level 6
09-28-2021 03:01 AM

in

Galaxy S
Yes as you mentioned it's hard to put our devices in safe mode for longer period. I suggest you to do the factory with the data backup. If that won't help, i think you must bring your device in to Samsung Care Center.
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MoHiTec
Active Level 1
09-28-2021 01:42 PM

in

Galaxy S
Do hv micro sd card? Inserted? If theres an issue with the card this might happen too. Try reove it for some time and check
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RavishaHeshan
Active Level 4
09-28-2021 01:48 PM

in

Galaxy S
Nope. Device doesn't have a card slot
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S21 Ultra Random restarts

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