‎Mobile data issue | Samsung Members Community

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Nethma28

Active Level 1

last edited

05-27-2025 02:53 PM

in

Galaxy S

Does anyone else have this issue?

Mobile data stops randomly working. When I turn off the affected SIM and turn it on again, it starts working. Restarting also fixes the issue but again it comes back after a few hours. I thought it was my sim that's the problem but even after switching to esim, my problem still exists. Dialog couldn't help with. I believe this came after one UI 7 update. Any help is appreciated

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Janith842
Expert Level 5
05-28-2025 12:32 PM

in

Galaxy S
I am in some Samsung community Forums in Sri Lanka on the Facebook App. And I saw like 5 to 10 post users posted on this same issue. But this issue is not there for all devices which are not TRCSL approved. And I also haven't experienced it with any of my past devices.
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Janith842
Expert Level 5
05-27-2025 03:08 PM

in

Galaxy S
Hi sometimes yes. If you didn't have this issue before the One Ui 7 most probably it will be a bug and Samsung will fix it with the next software update they released. Other than that some users before the One Ui 7 update have reported this same issue. And they said that it is because of the specific devices which are not approved by TRCSL. But in your case most probably it will be a bug.

If my comment helped you in any way. Please consider hitting the 3 dot menu of my comment and accept it as a solution. It would be helpful for me a lot.
Thank you 😊
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Nethma28
Active Level 1
05-28-2025 01:53 AM

in

Galaxy S
Thanks. Actually yeah, mine isn't TRCSL approved but how does that affect data. Is it a Samsung thing? The iPhones and other androids in my house without TRCSL approval doesn't have this issue
J
Janith842
Expert Level 5
05-28-2025 12:32 PM

in

Galaxy S
I am in some Samsung community Forums in Sri Lanka on the Facebook App. And I saw like 5 to 10 post users posted on this same issue. But this issue is not there for all devices which are not TRCSL approved. And I also haven't experienced it with any of my past devices.
N
Nethma28
Active Level 1
06-5-2025 07:27 PM

in

Galaxy S
So I think I found a fix. Turning off 2G and data switch and backup call setting seemed to have fixed my issue. If anyone else has this issue, try turning off these settings

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Mobile data issue

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