If the original purchase date (purchase date from official Samsung partner/dealer) is not overdue 3 years and no physical damages to the devices, you might have a chance to get free of charge display replacement. Nevertheless, still you need to pay around Rs. 5,000 as labour charge. Inquire about the eligibility and availability of your device from Samsung by emailing to support.lk@samsung.com. Make sure to share the following info with the mail 1. Model 2. Serial number 3. IMEI 4. Contact number
If the replacement program available and your device qualifies for a replacement, they will instruct you for further proceedings 😊
If my comment is helpful to you in any way, consider to select the Accept Solution by clicking on the 3 dots of the comment. Thank you 😊
I installed the android 14 update a long time ago, like 8 months or more.. After the update, I factory resetted the device also.. Even though the green line came
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Ranod_Lakshitha
★
11-4-2024 02:12 PM
in
is not overdue 3 years and no physical damages to the devices, you might have a chance to get free of charge display replacement. Nevertheless, still you need to pay around Rs. 5,000 as labour charge. Inquire about the eligibility and availability of your device from Samsung by emailing to support.lk@samsung.com. Make sure to share the following info with the mail
1. Model
2. Serial number
3. IMEI
4. Contact number
If the replacement program available and your device qualifies for a replacement, they will instruct you for further proceedings 😊
If my comment is helpful to you in any way, consider to select the Accept Solution by clicking on the 3 dots of the comment.
Thank you 😊
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Ranod_Lakshitha
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11-4-2024 01:14 PM
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Yenuka_R
Active Level 3
12-3-2024 01:38 AM
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Pramuditha_Peiris
Active Level 1
12-4-2024 06:03 AM
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Yenuka_R
Active Level 3
12-4-2024 07:29 AM
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