title:

Dialog 5G

(Post creation time:  

08-1-2021 08:44 AM

)

1796 Views

R

Romba

Active Level 5

last edited

 

08-1-2021 08:44 AM

 

in

 
Has anyone had any issues while using dialog 5g on s20?
Mine was working fine for a day but connection was unstable and volte wasn't working fine. Overheating was also observed. 
  • N

    noahm

    Active Level 8

    08-1-2021 11:48 AM

     

    in

     
    No volte issues yet but yes signal is unstable at times. Are you in greater colombo area or?

    0 likes

    R

    Romba

    Active Level 5

    08-1-2021 02:57 PM

     

    in

     
    I checked in Nugegoda.
    And since noon my sim is not registering in the network. Even out of colombo it's not registering

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    N

    noahm

    Active Level 8

    08-2-2021 03:45 PM

     

    in

     

    Dialog is still doing a trial run, so might be why it's not functioning properly. I got the SMS saying trial service got activated around 2 weeks ago.
    If your SIM is not registering now, best is to contact Dialog and let them check what's wrong.
    For Dialog 5G related info check this: https://www.dialog.lk/5g/
    They have listed the areas where 5G trial is happening. We can request the trial service activation for our devices through here as well, but the site isn't yet updated it seems. Samsung (and Apple) devices are still not on the list. Just Huawei and OPPO.

  • D

    08-1-2021 03:08 PM

     

    in

     
    Might have to go to settings and try manually selecting Dialog as the network. Most likely the issue is on their side rather than on your phone

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    D

    08-1-2021 03:15 PM

     

    in

     
    So basically the phone has no signals at all? Or it fluctuates ?

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    R

    Romba

    Active Level 5

    08-1-2021 03:19 PM

     

    in

     
    I just can't register to the access network. No issue in phone, I tried with mobitel. It works

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    D

    08-1-2021 03:27 PM

     

    in

     
    Well thats sad... i hope dialog pulls their socks up and fixes it soon
  • T

    Tencent

    Active Level 5

    08-2-2021 07:35 AM

     

    in

     
    How do you register your SIM to 5g trial network in dialog ?

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    Tencent

    Active Level 5

    08-2-2021 09:01 AM

     

    in

     
    Is your Network Mode in 5g or 4g ( LTE/3G/2G)

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    R

    Romba

    Active Level 5

    08-2-2021 09:06 AM

     

    in

     
    . SmartSelect_20210802-143535_Call settings_28587.jpg

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    T

    Tencent

    Active Level 5

    08-2-2021 09:40 AM

     

    in

     
    Oh okay I changed mine to 4g ( to increase battery life ) since 5G is still trial based in srilanka.

    0 likes

  • R

    Romba

    Active Level 5

    11-14-2021 05:07 AM

     

    in

     
    Quick update on the said issue : dialog replaced the faulty SIM free of charge. 5G works fine in areas under coverage.

    0 likes

  • P

    pathmasri

    Beginner Level 2

    02-9-2025 03:21 AM

     

    in

     
    5G

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  • P

    pathmasri

    Beginner Level 2

    02-9-2025 03:21 AM

     

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    M14 5G

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  • G

    gihanmanduranga

    Beginner Level 2

    10-10-2025 12:36 PM

     

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    A06

    0 likes

  • G

    gihanmanduranga

    Beginner Level 2

    10-10-2025 12:36 PM

     

    in

     
    🙏

    0 likes