‎charging | Samsung Members Community

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AvinashPerera

Active Level 1

last edited

01-2-2021 04:38 PM

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My galaxy m21 does not charge. I changed the wall charger and even the cable. But still it does not charge. Please help me

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Melancholic_Angel
Active Level 4
01-2-2021 05:08 PM

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Galaxy M
Might be the charging port is damaged. Try cleaning it properly first. Even then if it doesn't work,could be a problem with the port or the charging circuitry itself.
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AvinashPerera
Active Level 1
01-2-2021 09:05 PM

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Galaxy M
I think you are right sir.
It must be something wrong with the charging circuit.
thank you very much sir.
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Melancholic_Angel
Active Level 4
01-3-2021 03:39 AM

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Galaxy M
Yeah I think so. Especially with the interactive check not passing. Your best option is a samsung service center or a approved repair shop right now.
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Cheers_bruh
Expert Level 1
01-2-2021 05:49 PM

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Galaxy M
You mean is it same with USB charging connected to a USB port
0 likes
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Cheers_bruh
Expert Level 1
01-2-2021 09:18 PM

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Galaxy M
Its good you're being polite but.....I'm not worth enough to be called "sir" !
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Cheers_bruh
Expert Level 1
01-2-2021 09:23 PM

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Galaxy M
And can you transfer data across USB cable?
Interactive checks?
Are they all fine?

0 likes
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AvinashPerera
Active Level 1
01-2-2021 10:14 PM

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Galaxy M
I got this result
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nipoo
★
01-2-2021 06:48 PM

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Galaxy M
First clean and try. If not can be a problem with charging port or circuit. Contact nearest customer service center.
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AvinashPerera
Active Level 1
01-2-2021 09:04 PM

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Galaxy M
Thank you very much nipoo
I think you are right.
I should contact the nearest service center
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nipoo
★
01-3-2021 02:15 AM

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Galaxy M
If you got the answer please mark as "Accept solution".

title:

charging

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