‎Can't Access Secure Folder | Samsung Members Community

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TharakaSL

Active Level 1

last edited

02-1-2022 05:19 AM

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I purchased a M22 recently.

1. Secure Folder was not there

2. Installed Play store Secure Folder is not working.

Please help on this.

Selected Answer
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Dr_Sadesh_Abey
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02-1-2022 05:59 AM

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Galaxy M
Yes because its a One Ui device. Your M22 is a One Ui Core device. There is a difference bro. Sorry to say
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Dr_Sadesh_Abey
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02-1-2022 05:23 AM

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Galaxy M
Hi Tharaka,

The Galaxy M22 is a One Ui Core device. As a result, it doesn't come with Samsung Knox (Samsung's award winning security platform)

Because of this , the secure folder will not work on your phone.

Go to settings and search for secure folder. If its present, it should show up on the search. As far as I'm aware, your phone doesn't support it.

So sorry to disappoint you. 😞

If my comment helped you in any way, please consider hitting the 3 dot menu and accepting my answer as a solution.

Thanks 😊😊
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TharakaSL
Active Level 1
02-1-2022 05:54 AM

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Galaxy M
But in the previous phone of mine A30s had this facility.
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Dr_Sadesh_Abey
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02-1-2022 05:59 AM

in

Galaxy M
Yes because its a One Ui device. Your M22 is a One Ui Core device. There is a difference bro. Sorry to say
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TharakaSL
Active Level 1
02-1-2022 08:01 AM

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Galaxy M
Now only I realised. Thanks for your feedback. Any do you have any idea about from UI 4 update, will this be change?
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Dr_Sadesh_Abey
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02-1-2022 09:37 AM

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Galaxy M
No bro , no update will bring this festure to ur phone. Sorry
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nirokp
Beginner Level 3
02-17-2022 06:00 PM

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Galaxy M
Let me know how to use secure folder
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