‎error report | Samsung Members Community

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awal1234

Beginner Level 2

last edited

10-14-2020 02:35 PM

in

Fingerprint features will not work after the new update j6 +

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Cheers_bruh
Expert Level 1
10-14-2020 03:28 PM

in

Galaxy J
Try restarting, or a full factory reset with a backup standby.
See whether there is any scratch on sensor or oily or dirt over sensor,
And if nothing helps try so cold Samsung customer care service, Wish you good luck on that.
Thats according to my idea,
There are many I don't know!
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awal1234
Beginner Level 2
10-14-2020 03:32 PM

in

Galaxy J
thank for your ideas
0 likes
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nipoo
★
10-14-2020 04:12 PM

in

Galaxy J
Can you re register a fingerprint?