‎Fingerprint Scanner problem. | Samsung Members Community

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Irsa

Active Level 3

last edited

08-26-2019 08:58 AM

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hi I'm using Samsung Galaxy A50 phone. My fingerprint scanner is very slow. How to solve this issue?? I'm very irritated with this issue. Help me.

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AlexFonseka93
Active Level 6
08-26-2019 01:43 PM

in

Galaxy A
rest the phone.
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Irsa
Active Level 3
08-26-2019 02:00 PM

in

Galaxy A
This is my new phone. bought before 2 days. scanner is working but taking too much time to identify.
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MalikC
Active Level 5
08-26-2019 02:29 PM

in

Galaxy A
Give it some time. It will get better when you use.
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shanexdila
Active Level 3
08-27-2019 01:34 AM

in

Galaxy A
hey try this try to put the same finger in 2 finger print identification.
cuz one scan won't catch all of the finger so try to put the same finger in Atleast 2 identification.
I am telling this because I have done the same and it's fast and don't remove the animation cuz it will make u feel it takes time
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Irsa
Active Level 3
08-27-2019 02:23 AM

in

Galaxy A
ok I'll try
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nasifmnm
Active Level 5
08-27-2019 11:51 AM

in

Galaxy A
wait for August update it will fix fingerprint scanner
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Thusharara
Moderator
08-28-2019 02:40 AM

in

Galaxy A
please check with latest S/W update..
0 likes
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GihanSameera
Active Level 5
08-28-2019 05:17 AM

in

Galaxy A
update your software
0 likes
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Venomized
Active Level 2
08-28-2019 06:30 AM

in

Galaxy A
new software released
0 likes