title:

Video recording

(Post creation time:  

03-15-2024 05:09 م

)

265 المشاهدات

A

ahmed_remawi

Active Level 2

آخر تعديل

 

03-15-2024 05:10 م

 

in

 
S24 ultra
Why camera stopped video recording after 18 or 59 seconds ?!
    • S

      03-16-2024 01:50 م

       

      in

       

      Check the space in the phone 

      Please keep the phone updated with the latest update
      And please apply these steps to reset the camera settings
      From the Camera app > tap on the Settings icon > Reset Camera Settings
      Also, we ask you to apply the following steps to delete the cache of the camera app
      Go to Settings - Applications - Camera app - Storage - Clear cache
      Please, if you are still facing the same problem, please apply the following steps:
      You can follow these steps to reset app preferences:
      From Settings > Apps > 3 dots on top > Reset app preferences
      And you can reset the settings in your mobile phone through these steps:
      Settings > General management > Reset > Reset Settings
      This reset will reset all settings
      We also ask you to test the camera through the Samsung Members App through the following steps:
      This can be done by going to the Samsung Members app >> Support> Tests> Camera

      A

      ahmed_remawi

      Active Level 2

      03-18-2024 10:01 م

       

      in

       
      I used only 98 GB of 1TB
      and my phone is up to date
      And reset the cam setting and clearing the camera cach with no result
      Finally its done after reseting the app preferences
      Thank you 😊

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