My S25 Ultra sometimes when i take a photo i feel and see it shaking in and out of focus and when I take the photo, it results in a blurry photo. My old device, a Note 10 Plus, sometimes had the same problem. This is frustrating.
We sincerely apologize for the inconvenience caused by the focusing issue on your Galaxy S25 Ultra. We understand how frustrating it must be to experience blurry photos, especially when capturing important moments.
To address this issue, please try the following steps:
- Clean the Camera Lens: Ensure that the camera lens is clean and free of smudges or dust, as this can impact focus.
- Go to Settings > Software Update and check for any available updates. Updating your software often resolves camera-related issues.
- Navigate to Settings > Apps > Camera > Storage > Clear Cache.
- When taking photos, tap on the subject to lock focus. Wait for the camera to stabilize before capturing the image.
- Restart your phone in Safe Mode to check if a third-party app might be causing the issue. If the problem disappears in Safe Mode.
frvnp200
Beginner Level 2
03-26-2025 12:57 AM
in
0 likes
frvnp200
Beginner Level 2
03-26-2025 12:57 AM
in
0 likes
Aliwyzany
Beginner Level 2
03-26-2025 02:09 AM
in
0 likes
Samsung_Expert
Moderator
03-26-2025 05:11 PM
in
Dear customer,
We sincerely apologize for the inconvenience caused by the focusing issue on your Galaxy S25 Ultra. We understand how frustrating it must be to experience blurry photos, especially when capturing important moments.
To address this issue, please try the following steps:
- Clean the Camera Lens: Ensure that the camera lens is clean and free of smudges or dust, as this can impact focus.
- Go to Settings > Software Update and check for any available updates. Updating your software often resolves camera-related issues.
- Navigate to Settings > Apps > Camera > Storage > Clear Cache.
- When taking photos, tap on the subject to lock focus. Wait for the camera to stabilize before capturing the image.
- Restart your phone in Safe Mode to check if a third-party app might be causing the issue. If the problem disappears in Safe Mode.
Greetings,
Samsung support team
0 likes