title:

Galaxy S24 Ultra camera problem

(Post creation time:  

05-3-2024 04:22 م

)

356 المشاهدات

Y

y_almoula

Active Level 1

آخر تعديل

 

05-3-2024 04:22 م

 

in

 
My Galaxy S24 Ultra has had this problem when I take videos. During recording, if I tilt the phone to the right or left it starts to vibrate and the video is completely ruined.
This happens with both stabilization on and off.
I am really very disappointed with this brand.
    • S

      05-3-2024 10:28 م

       

      in

       

      We deeply apologize for the inconvenience you are experiencing

      In order to solve the issue kindly follow the below:

      1-check for update via :settings>software update>download and install

      2- press on volume down and power buttons for 10 seconds

      3-go to Settings> Applications, then find the app, choose Storage, and clear cache

       

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