title:

Face recognition

(Post creation time:  

08-5-2025 06:50 PM

)

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A

AhmedALKHATIB

Beginner Level 3

last edited

 

08-5-2025 06:51 PM

 

in

 
Greetings, I have the issue that "face recognition" in the Gallery of my S24 Ultra is not correctly recognizing people in my photos. I have so many photos where the faces are not recognized or are recognized as the wrong person without the possibility of correcting the person.
#Gallery #Face #Recognition 
    • S

      08-21-2025 08:12 AM

       

      in

       

      Dear Valued Customer,

      Thank you for contacting us.

      Kindly be informed that in this case, you can remove the specific photo from the album manually. This behavior may occur when using the search function in the Gallery app, which can cause certain photos to be grouped together into one album automatically.

      We appreciate your understanding and are always here to assist with any further inquiries.

      Have a great day!

      Best regards,
      Samsung Levant Customer Service Team

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