title:
Camera Failed
(Post creation time:
12-10-2024 07:37 ص
)
203 المشاهدات
M
Mohammed_Haider
Active Level 1
Hello,I have an s21 ultra, whenever i open my camera it will start normally but when i switch from 108 mp mode to 12 mp mode it says camera failed and when on pro mode in camera app i can select which camera i can use all work just fine except the super telephoto camera.
I tried factory resetting the phone resetting cache and also resetting camera app
Do i need to replace the camera?
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Samsung_Expert
Moderator
12-10-2024 10:17 ص
in
Thank you for contacting Samsung Levant
as we apologize for the inconveneince that you are facing with your camera
kindly note that if you tried to factory reset the device and you faced the same issue then we recommend you to refer to the nearest authorized service center in your country to check your device by a samsung technician
to refer to the nearest authorized service center you can go to
https://www.samsung.com/levant/support/service-center/
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