title:

deleted files

(Post creation time:  

04-15-2020 10:29 ص

)

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M

mohammedalsalihi

Active Level 1

آخر تعديل

 

04-15-2020 10:29 ص

 

in

 
Hi, I have deleted the files (pictures and videos) in Samsung Cloud by mistake, I hope that you can help me to recover the files 
    • S

      04-15-2020 11:32 ص

       

      in

       

      Dear valued customer

      Thank you for contacting Samsung Levant support 

      kindly note that regarding Samsung cloud back up and restoring files , you can follow the below link to guide you through it 

       

      https://www.samsung.com/us/support/answer/ANS00060517

       

      as if you have deleted your back up from Samsung cloud account then unfortunately you cannot recover them

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