‎‫The problem with face lock and camera‬ | ‫Samsung MENA Community‬

H

Hayran

Active Level 2

آخر تعديل

06-11-2020 03:33 م

in

Hello ... I have problem with my (Samsung A31) when I put face lock on my mobile the camera doesn't work also the UI system get stop and close until I restar my mobile it will be work... what is the solution...

AU
Anonymous User
Beginner Level 1
06-13-2020 01:38 ص

in

جالاكسى A
format your device
H
Hayran
Active Level 2
06-13-2020 11:35 ص

in

جالاكسى A
I did that, it was useless, i will be wait for software update
0 إعجابات
S
Samsung_Expert
Moderator
06-13-2020 08:39 ص

in

جالاكسى A
Dear valued customer

Thank you for contacting Samsung Levant support

kindly note that we shared the issue with the concerned department as there will be a software update released to solve it . meanwhile you can try to remove the face lock until the software update is released
H
Hayran
Active Level 2
06-13-2020 11:33 ص

in

جالاكسى A
thank you for response
0 إعجابات

title:

The problem with face lock and camera

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