title:

Note 20 Ultra scanning problem

(Post creation time:  

11-6-2020 11:07 ص

)

799 المشاهدات

B

Badmy004

Active Level 4

آخر تعديل

 

11-7-2020 11:15 ص

 

in

 
When you scan a document with Note 20 ultra camera, you get a clear center but blurry edges. Never had this problem with my previous Note 8 when the whole document was crispy clear.
PS: No it's not normal. The "tap scan" option does the same. No it doesn't require service: it is just the Note 20 camera!
  • S

    11-6-2020 04:02 م

     

    in

     

    Dear valued customer

    Thank you for contacting Samsung Levant 

    kindly note that we need you to send us a screen shot or a picture for the issue that you are facing

    B

    Badmy004

    Active Level 4

    11-10-2020 10:24 ص

     

    in

     
    No no no, please don't give me this lazy restart solution. The problem is in the camera

    0 إعجابات

    S

    11-11-2020 07:37 ص

     

    in

     

    kindly note that this is a precaution step to reset the settings of the device without deleting any data 

    0 إعجابات

    B

    Badmy004

    Active Level 4

    11-12-2020 07:34 ص

     

    in

     
    IT IS NOT THE PROBLEM. Just please pass this complaint to Samsung so they can avoid it in future models