title:

camera

(Post creation time:  

08-18-2020 07:55 ص

)

1459 المشاهدات

M

michoabdo

Active Level 1

آخر تعديل

 

08-18-2020 07:55 ص

 

in

 
hello how are you dear i have note 10+ when i record a slowmotion shot and slide faster some frames was droped and the video is all droped whyyyyy😔 i reset factory erase data and setting still like before i change file saving location on internal device stilllllll please help me plzzzzz🙏
    • M

      michoabdo

      Active Level 1

      08-18-2020 11:24 ص

       

      in

       
      please help me about it

      0 إعجابات

    • J

      jefff

      Active Level 4

      08-18-2020 12:49 م

       

      in

       
      samsung tech here, what do you mean by "slide faster ?"

      0 إعجابات

    • M

      michoabdo

      Active Level 1

      08-18-2020 12:54 م

       

      in

       
      i mean when i move fast i mean fast motion

      0 إعجابات

      J

      jefff

      Active Level 4

      08-18-2020 01:25 م

       

      in

       
      when you move fast the video gets canceled or the visuals get distorted ?

      0 إعجابات

    • M

      michoabdo

      Active Level 1

      08-18-2020 01:41 م

       

      in

       
      when i move fast the video slowmotion was droped frame anw this is my number talk to me via whatsapp +96170145616

      0 إعجابات

    • S

      08-19-2020 09:10 ص

       

      in

       

      Dear valued customer

      Thank you for contacting Samsung Levant support 

      May we know if you faced that issue recently or from the first time you used the device

      0 إعجابات

    • M

      michoabdo

      Active Level 1

      08-19-2020 09:18 ص

       

      in

       
      yes the first time i use it .... it was the issue

      0 إعجابات

      S

      08-22-2020 07:28 ص

       

      in

       

      unfortunately if its the first time you faced it then service is needed as we recommend you to refer to the nearest authorized service center in your country to check your phone by a Samsung technician please 

      0 إعجابات

    • M

      michoabdo

      Active Level 1

      08-22-2020 07:34 ص

       

      in

       
      okayy thxxx

      0 إعجابات

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