‎Battery widget | Samsung Members Community

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Manes001

Active Level 1

last edited

05-2-2023 12:53 PM

in

My battery widget is not showing my galaxy watch active 2 battery status

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Kuldeep_Rvl
Expert Level 5
05-2-2023 02:27 PM

in

Wearables
Same here. It does not show galaxy buds 2 charging box battery info. May be samsung can update it and fix the error in future.
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cs_member10
Moderator
05-6-2023 09:03 AM

in

Wearables
Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Press any of the Galaxy Watch Active2’s keys to turn on the screen while it is on the wireless
charger.
While charging the battery when the Galaxy Watch Active2 is turned off, press any key to check the charging status on the screen.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support
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